Attempting to troubleshoot hardware issues may void your warranty, so SCS and ITS do not fix hardware issues. You can visit ITS to verify that your issue is hardware-related and not OS corruption, but you will have to contact your manufacturer for troubleshooting. Please consult the links below for preventative care and troubleshoot hardware issues at your own risk!
Note: link above is for a Macbook Pro laptop, but many other computers are built similarly. Refer to your laptop’s manual or company website for more specific instructions.